Next day delivery?
If you order before 5:30 pm and the item status indicates that the products are in stock, we will pack your order the same day. The carrier will collect the package from us, after which it will arrive at the sorting center and you will receive a track & trace code from us by email. In this way you can keep an eye on where your order is at all times.
We aim to deliver within 24 hours in collaboration with the carrier, of course subject to unforeseen circumstances or stock discrepancies.
The shipping costs include the carrier rate and the handling and packaging costs incurred by us. This amount is automatically calculated for you based on the address you enter (country and zip code) and the weight of your order. To determine the weight, the system takes into account both the actual weight and the volumetric weight. The higher of the two counts as the weight for your shipment. The dimensional weight is calculated based on the dimensions of the package (lxwxh in cm / 4,000).
Under the heading 'shipping costs' in your shopping cart you will find the amount that belongs to your order. In addition to shipping, you can also choose to pick up the order free of charge in our store in Heerlen.
Cash on delivery costs
If you choose cash on delivery (only possible within the Netherlands), you pay for the order upon delivery to the delivery person. However, this shipping and payment method is very expensive, because the COD costs depend on the weight of the package and the invoice amount.
To keep these costs clear for you, we will charge you a fixed amount of € 17.50 on top of the above-mentioned shipping costs.